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Shipping Policy

A LEGAL DISCLAIMER

1. Overview

DoorStepTyres.com provides tyre delivery and doorstep installation services across selected locations. This Shipping Policy outlines how orders are processed, shipped, and delivered.

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2. Order Processing Time

  • Orders are processed within 12–24 hours after confirmation

  • Orders placed on Sundays or public holidays will be processed on the next working day

  • You may receive a confirmation call before dispatch

 

 

3. Shipping & Delivery Timeline

  • Standard delivery time: 1–3 business days (within city limits)

  • Extended areas: 3–5 business days

  • Delivery timelines may vary based on:

    • Stock availability

    • Location accessibility

    • Weather or unforeseen conditions

 

 

4. Delivery Charges

  • Free delivery may be available for select locations or promotional offers

  • Otherwise, delivery charges will be clearly displayed at checkout

  • Any additional service charges (installation, balancing, etc.) will be communicated upfront

 

 

5. Doorstep Installation

  • Installation will be scheduled after delivery or along with delivery (based on availability)

  • Customers must ensure:

    • Vehicle is accessible at the provided location

    • Safe working space for technicians

  • Delays may occur due to traffic, weather, or scheduling constraints

 

 

6. Order Tracking

  • Customers will receive updates via:

    • Phone call / SMS / WhatsApp

  • For assistance, contact our support team

 

 

7. Failed Delivery Attempts

If delivery fails due to:

  • Incorrect address

  • Customer unavailability

We will attempt re-delivery. Additional charges may apply if multiple attempts fail.

 

 

8. Damaged or Incorrect Products

  • Please inspect tyres at the time of delivery

  • If you receive a damaged or incorrect product:

    • Report immediately to our support team

    • Replacement will be arranged as per our policy

 

 

9. Service Area Limitations

  • Our services are currently available in selected cities and regions

  • Orders outside service areas may be:

    • Declined, or

    • Delivered without installation support

 

 

10. Delays & Liability

We are not liable for delays caused by:

  • Natural disasters

  • Transport disruptions

  • Government restrictions

  • Unforeseen operational issues

However, we will make every effort to keep you informed.

 

 

11. Contact Us

For shipping-related queries or support:

📧 Email: doorsteptyres@gmail.com

By placing an order with DoorStepTyres.com, you agree to this Shipping Policy.

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